VALUES QUESTIONNAIRE

We believe the true value of BCR is based on how well we address the needs of each customer. Fill out a Customer Values Questionnaire to help us provide the best possible solutions to all of our customers.

Answer our Customer Values Questionnaire

    Contact Name (required)

    Agency/Organization (required)

    Title

    Phone

    Your Email (required)

    Instructions: Please rate each of the fifteen biosolids management criteria below from 1 to 5 based on the following scale:

    1 Very undesirable or unimportant
    2 Not desirable or important
    3 Indifferent
    4 Desirable or important
    5 Very desirable or important

     

    Biosolids Management Criteria

     

    Criteria Description Rating
    Mechanical Simplicity
    Ease of operation and maintenance. Degree of process automation. Operators with average training are able to run and maintain the system with minimal training.
    Mechanical Reliability
    Major components are reliable based on industry experience. Replacement parts are readily available and inexpensive. Service and support personnel are nearby and available.
    Compatibility and Flexibility
    Ability of the system to accept and process feedstock variations and volume fluctuations without difficulty.
    Site Requirements
    Minimal required footprint, facility size, and building size/height requirements.
    Proven Process
    Importance of existing facilities and years of proven operating history.
    Complete Single-Provider Package
    Ability to have a single solution provider for design, installation, operations, and ongoing support.
    Current Regulatory Compliance
    Ability to meet current Class A or Class B regulations. Biosolids and any other emissions from the system completely comply with current regulatory limits.
    Future Regulatory Compliance
    Ability to meet future regulations. The system complies with current biosolids and other applicable regulations as well as anticipated future regulatory changes.
    Local Environmental Impact
    Odor, visual impact, noise. Degree to which the system minimizes the impact to the surrounding community.
    End Product Marketability
    High quality biosolids end product provides a variety of disposition or beneficial reuse options, potentially including sale as a value-added product.
    Safety
    Degree to which the system limits exposure to potential hazards and direct exposure to sludge. Importance of the safety record of existing facilities.
    Capital Costs
    Cost to purchase, install, and start up the system.
    Operating Costs
    Cost to operate the system. Consistency and predictability of operating costs.
    Energy Costs and Sources
    Energy efficiency and overall energy costs to operate the system. Flexibility of energy sources (e.g. electricity, natural gas, propane).
    Outsourced Services
    Comfort with outsorcing process management from sludge management to final disposition.

     

    Customer Specific Information

     

    Does your facility require capital investment for capacity, odor control, or regulatory compliance? yesno
    Do your facilities utilize aerobic digestion? yesno
    Do your facilities own or operate lime stabilization equipment? yesno
    Do your facilities own or operate sludge dewatering equipment? yesno

     

    Do you currently produce Class A or Class B biosolids? Class AClass BOther

    What is the final disposition outlet for your end product (i.e. land application, commercial product)?

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